Rider Support
A little help
along the way.
For a question about a ride, a service arrangement or a safety concern, contact the ELEVO team.
Tell us what happened.
Include the approximate date, time and location so our team can review your request. Please do not email identification documents, payment details or other sensitive information.
Before your ride
For a hotel or event shuttle, follow the boarding instructions provided by your host. App-based ride requests are coming soon.
For an emergency or immediate danger, call 911. This website is not an emergency service.